FAQ

Many customers often wonder if Allbirds shoes are waterproof, and the answer varies depending on the specific style and collection. Not every shoe in the Allbirds lineup is designed to provide full waterproof protection, but the company does offer several collections that are built with wet weather in mind. These shoes are made with specialized materials and treatments that help keep your feet dry during rainy days while maintaining comfort and breathability for everyday use.

The All-weather and Waterproof collections are ideal for individuals who frequently face rainy or damp conditions. These styles are designed with materials that offer reliable protection against water, ensuring your feet stay dry. For example, the waterproof shoes feature responsibly sourced Merino wool uppers that have been treated with a water-repellent finish free of fluorine. Additionally, a thin, protective membrane is added inside the shoe to prevent moisture from entering. This multi-layer construction ensures the shoes stay waterproof while still being lightweight and comfortable. The outsoles are made from durable natural rubber, which enhances traction on wet or slippery surfaces, making these shoes perfect for city streets, commuting, and everyday activities in rainy conditions.

Another option for lighter rain is the Mizzle collection, which includes shoes treated with an All-weather coating designed to repel water. This coating helps water bead up and roll off the surface, rather than soaking into the fabric. A thin internal membrane is also placed between the wool upper and the lining, adding an extra layer of protection against moisture. These shoes preserve breathability while offering extra reassurance during unexpected rain showers. The soles are constructed with SweetFoam material and reinforced with natural rubber, providing additional grip for stability on wet surfaces.

For those who need more rugged protection, the Protect styles offer enhanced durability. These shoes incorporate a breathable, weather-resistant membrane between the wool exterior and the lining to offer superior protection against the elements. The outsoles are made from FSC-certified natural rubber and feature a tougher tread pattern to improve traction in slippery conditions, making them a good choice for outdoor use, urban walking, and unpredictable weather.

While many of Allbirds’ classic collections feature Merino wool, which naturally repels water due to the lanolin in the fibers, these shoes are not fully waterproof. However, they can withstand light rain or brief exposure to moisture, making them suitable for everyday use in mild weather. They are not intended for extended exposure to heavy rain or wet conditions, but they are perfect for casual wear on a drizzly day.

Shipping options for Allbirds are designed to be flexible and convenient, particularly for customers within the contiguous United States. Standard shipping is available for a small fee, and orders typically arrive within four to six business days. Orders that meet a minimum purchase threshold qualify for free standard shipping. Shipping carriers are automatically chosen based on the destination address, and availability may vary depending on the address type, such as PO boxes, military addresses, or remote locations.

For those who need quicker delivery, Allbirds offers ground express shipping at a slightly higher cost, as well as express and overnight shipping options. Shipping prices for expedited options are calculated at checkout based on the destination and order details. All orders are processed and shipped on business days, and same-day shipping is available for expedited orders placed before the cutoff time on a business day.

Allbirds also offers gift cards, which can be sent electronically or in physical form. Electronic gift cards are delivered by email and can be sent directly to the recipient. Customers can include a personalized message and schedule the delivery for a future date, making them ideal for birthdays, holidays, or special events. Physical gift cards are mailed and can be used until the full balance is spent, with no expiration date. While standard shipping may be included, any taxes or upgraded shipping fees are the responsibility of the recipient.

If the gift recipient finds that the shoes are not the right fit or style, Allbirds accepts returns within the standard return window. Refunds will be issued back to the original gift card, or the item may be exchanged for a different size or style. This flexibility ensures that customers can find the right pair of shoes, providing a smooth and customer-friendly experience.